Excellency in work and communication at all times. 

The Art and Power of work.

For all your computer needs, repairs, home and office networking. 

IT Support Administrator, Lotus Support Services, Start Date: February 2014 to present.

Description of Duties: 2017 to present   

  1. Designing, implementing and managing applications development,
  2. Maintaining the back end and front end of the applications,
  3. Monitoring the availability of the system back end,
  4. Troubleshooting, writing and simplifying existing code,
  5. Deploying of new and upgraded applications and systems,
  6. Testing and evaluation of programs before deployment,
  7. Writing Spec Requirements for some of our projects that are not developed in-house.

Description of Duties: 2014 to 2016
  1. Setting up the server and relevant client software,
  2. Proving support to the in-house devices usage,
  3. Maintaining, Fixing and repairing devices,
  4. Data capturing and retrieval,
  5. Designing, Installing and managing new shops and setting up the layout of the POS,
  6. Providing training and assistance to new  and existing employees.

PC Support technician, Freelance (Personal), Start Date: January 2006 to present.

Description of Duties:   

  1. Designing and implementing internet cafes network,
  2. Setting up the server and relevant client software,
  3. Provide desktop support by phone or in person as needed to minimize downtime,
  4. Repair computer equipment, do necessary upgrades and do preventative maintenance routines,
  5. Installing anti-viruses and doing routine check-ups on computers,
  6. Creating a backup plan for internet when one internet service provider is down,
  7. Setting up email and email to fax system.


IT Support technician, Capacity and Development Services, Start Date: January 2009 to 2017.

Description of Duties:   

  1. Designing and implementing the office network both wireless and cabling,
  2. Creating a server point where most of the company’s information is stored and all the other home network computers are able to share files and modify with respective privileges,
  3. Provide desktop support by phone or in person as needed to minimize downtime,
  4. Identify, isolate and repair computer equipment showing wear and tear as well as during preventative maintenance routines,
  5. Installing antiviruses and doing routine check-ups on computers,
  6. Help in the design and layout of business cards, newsletter, brochures and the yearly calendar.

Data Capture, KGN Trading Services cc, Start date:January 2009 to December 2010

Description of Duties:            

  1. Registration of new security trainees,
  2. Receipt all payments,
  3. File all receipts and enter to relevant books of Accounts,
  4. Capture all Forms filled in by the trainees plus their copies of ID into the companies’ database sheet,
  5. Creating their work ID’s,
  6. Manage the cash inflow and outflow of the business.

Cashier and administrator, Student Consultancy College, Start Date:March 2006 to December 2007

Description of Duties:

  1. Registration of new students,
  2. Receipt all payments,
  3. File all receipts and enter to relevant books of Accounts,
  4. Follow up on late payments,
  5. Capture all names of the students into a database with their relevant student numbers, information that is associated with them for easy retrieval.